Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-claims-gov-uk.dreamdwellings.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy provides a detailed overview of our practices regarding the collection, use, and disclosure of personal information in accordance with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://car-finance-claims-gov-uk.dreamdwellings.net
  • Any mobile applications or services associated with our platform
  • Online forms, surveys, and interactive features on our websites
  • Communications initiated by us, such as emails, text messages, or phone calls

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

When you engage with us through the aforementioned means, we may undertake the following data processing activities:

  1. Account Management: We collect and process information when you create an account on our platform, including your name, contact details, and login credentials.
  2. Financial Transactions: If you make a purchase or initiate financial claims, we’ll gather payment information (e.g., card details) and related financial data.
  3. User Interactions: Details of how you interact with our services, such as pages visited, features used, and search queries, are logged for analytics purposes.
  4. Communication Preferences: We may record your communication choices, like email newsletter subscriptions or text message preferences.

Personal Data Collection

We collect various types of personal data to enhance your user experience and provide tailored services:

  • Account Information: Name, username, email address, and password hash.
  • Payment Details: Credit/debit card numbers (encrypted), expiration dates, CVV codes, and billing addresses.
  • Financial Records: Bank account information for direct deposits or withdrawals.
  • Purchase History: Items bought, transaction amounts, and purchase dates.
  • Device Identifiers: IP addresses, unique device identifiers, and mobile network information.
  • Location Data: GPS coordinates and location services data (with your consent).
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Profiles: Information shared when you connect our service with social media accounts.
  • Product Preferences: Details of products viewed, added to carts, or purchased.

Cookies Policy

We use cookies to improve your browsing experience and gather analytics data:

  • Strictly Necessary Cookies: These ensure basic functionality, such as remembering login details.
  • Preference Cookies: Tailored settings and preferences are stored in these cookies.
  • Analytics Cookies: We employ these to track website usage and user behavior for performance enhancements.

Users can manage their cookie choices through our Cookie Manager tool.

Data Retention and Deletion

We adhere to data retention policies as required by law and the purposes for which data was collected:

  • Financial records and transaction history may be kept for tax and regulatory compliance (up to 7 years).
  • User accounts remain active until deactive or closed by the user.
  • Once the retention period expires or upon request, we securely delete or anonymize personal data.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Data encryption during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and employee training on data protection best practices.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from minors.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access to your data and its processing details.
  • Request corrections or updates if inaccurate.
  • Erasure (right to be forgotten) under certain circumstances.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to receive your information in a structured format.
  • Withdraw consent at any time without affecting legitimate processing prior to withdrawal.
  • Complaint filing with supervisory authorities and the right to non-discrimination.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email ([email protected]) or postal mail at:
[Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions, feedback, or requests related to privacy, data protection, or unsubscribing from communications:
Email: [email protected]
Address: [Provide Privacy Team Address]